Good InfoCustomer Sends Letter And Cash To Restaurant After Realizing His Mistake

Customer Sends Letter And Cash To Restaurant After Realizing His Mistake


Customer Sends Letter And Cash To Restaurant After Realizing His Mistake

February 2, 2024


Today’s good news story comes from Lenoir, North Carolina.


In a heartwarming display of honesty and kindness, a customer at Side Street Pour House and Grill in Lenoir went above and beyond to rectify a simple mistake, turning an ordinary lunch outing into a remarkable story of goodwill.


man sends letter to restaurant with tip

Side Street Pour House and Grill


The tale began when a couple, enjoying a delightful lunch with their server, accidentally took the wrong copy of their credit card receipt. Unbeknownst to them, this meant that the hardworking server was left without the tip they had intended to leave. These situations, while unintentional, can leave a lasting impact on the dedicated staff who strive to provide excellent service.


However, what happened next is what truly set this story apart. The customer, upon realizing the oversight, went the extra mile by writing a heartfelt letter to Side Street Pour House and Grill, expressing their sincere apologies for the mistake and enclosing a $20 tip.


Side Street Pour House and Grill shared the heartwarming letter on their Facebook page, expressing their gratitude and admiration for the customer’s exemplary actions.

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